What we need
- phone number
- email address
- professional registration
- job title
- place of work
- special requirements such us dietary requirements
- payment card details
- billing address
Why we need it
We need your personal data in order to provide you with the following services:
- Name, address, phone number, email address, professional registration number, job title in order to fulfil contractual obligation in terms of providing training and producing certification
- payment card details, billing address in order to charge for the services provided by the Company
What we do with it
Your personal data is processed in the United Kingdom. We use cloud storage providers to store your details.
These are the third-party providers who have access to your personal data:
Xero, AccessPlanit and Resuscitation Council UK
How long we keep it
What are your rights?
Under General Data Protection Regulation (GDPR) you have the following rights: to information, to access, to rectification, to be forgotten, to restriction of processing, to notification, to data portability, to object and to appropriate decision making.
Should you believe that any personal data we hold on you is incorrect or incomplete, you have the ability to request to see this information, rectify it or have it deleted. Please contact us using our Data Subject Access Request Form which we will provide on your request.
In the event that you wish to complain about how we have handled your personal data, please contact the GDPR responsible director at firstname.lastname@example.org or in writing to:
A to E Training & Solutions, Unit 2, Lysander Mews, Lysander Grove, London, N19 3QP
Our GDPR responsible director will then investigate your complaint and work with you to resolve the matter.
If you still feel that your personal data has not been handled appropriately according to the law, you can contact Information Commissioner’s Office and file a complaint with them.